Networking and IT Security

Peace of Mind Package:

Companies of all sizes, depend on Internet Solutions Interactive to help identify, correct and continuously manage risks to their networks and systems. Few organizations have the internal expertise and/or available resources to handle the numerous challenges inherent in running an efficient, risk-averse enterprise. Peace of Mind Package encompasses monitoring and management services that enable organizations to proactively protect network investments, reduce risk and maximize resources.

By letting Internet Solutions Interactive do the maintenance, you can focus on your job with complete peace of mind, knowing your systems are virus-free and optimized for best performance. And you can be confident that if disaster strikes, your backups can be restored.

Peace of Mind package is geared to companies of all sizes. We will perform the following tasks for you on a regular, scheduled basis:

  • Network Installation and configuration – Included in the Setup Service
  • Assess the need for firewall, anti-virus suites, back ups and other security hardware and/or software
  • Update virus definitions and scan for viruses
  • Implementation of latest vendor security patches
  • Check for hard drive errors and optimize your hard drive performance
  • Strategic MIS planning – Assess network and look at the current state of your security or privacy and compare it against what it should be. Gaps between “what is” and “what should be” represent areas of risk that management can decide to accept or mediate to lower risk
  • A dedicated account manager will be assigned as your main point of contact
  • Phone and Email help desk for technical support
  • Quick Response - Remote technical support will permit our network administration staff to directly connect to your in-house systems and make needed “fixes” or adjustments (available in ALL states)
  • Mobile teams to arrive at your business within 4 hours to assist with technical issues (available in some states)
  • Complete IT management including:
    • Vulnerability Protection and Alerts
    • Gateway Antivirus
    • Content/URL Filtering
    • Data Backup and Restore Procedures will be setup to provide peace of mind about the possible loss of important data
    • 24x7 automated monitoring of critical IT systems including Internet connectivity, e-mail, and servers
    • Security
    • Internet connectivity and Emails support
    • Servers and Routers Maintenance